B2B Terms of Sale and Use
PeptideQC Global supplies qualified professional laboratory accounts only. No consumer sale is offered. Submitting an inquiry is not an acceptance of an order.
1. Contracting party and scope
These terms govern the website and any accepted B2B order with Metatron Marketing Ltd., Company No. 16220417, registered office at Monomark House, 27 Old Gloucester Street, London, WC1N 3AX (“we”). Buyer terms do not apply unless expressly accepted in writing.
2. Eligibility and permitted use
The buyer warrants that it is a legitimate business, institution or qualified laboratory; its representative is authorized; all information supplied is accurate; and all products are acquired exclusively for lawful research use. Products must not be used in or on humans or animals, for diagnosis, therapy, compounding, clinical use, food, cosmetics, household use, resale to consumers or self-experimentation.
3. Qualification, orders and refusal
We may request organizational, jurisdictional, intended-use, import, end-user and compliance documents. A quote is an invitation to order, not an offer. A contract arises only when we issue written acceptance or dispatch confirmation. We may refuse, suspend or cancel where qualification fails, intended use is unclear, diversion risk exists, legal restrictions apply, payment screening fails or supply is unavailable.
4. Product and analytical information
Descriptions, certificates and reports relate to the identified batch and specified methods. Analytical results have stated tolerances and do not create suitability for a buyer’s particular experiment. Buyers must independently assess method fitness, handling, storage, safety and regulatory status.
5. Prices, tax and payment
Prices are exclusive of VAT, duties, import charges, bank charges and shipping unless the quote states otherwise. Payment is due in the quoted currency and manner. We may withhold acceptance or dispatch until cleared funds and compliance approval are received.
6. Delivery, title and risk
Delivery terms, carrier, cold-chain method, lead time and Incoterm (if any) are set out in the accepted quote. Dates are estimates unless expressly guaranteed. Risk and title pass as specified in the accepted quote and applicable Incoterm; where unstated, risk passes on delivery and title after full payment. The buyer is importer of record unless agreed otherwise.
7. Inspection and claims
The buyer must inspect packaging, temperature indicators and goods promptly, preserve all evidence and notify us of visible damage or temperature excursion within 48 hours, and any latent conformity issue within five business days of discovery. No product may be returned without written authorization.
8. Cancellations and returns
Because products may be temperature-sensitive, batch-specific and unsuitable for restocking, accepted orders are generally non-cancellable and non-returnable except for verified non-conformity or where mandatory law requires otherwise. See the Shipping & Returns Policy.
9. Intellectual property
Website content, branding, documents and methods remain owned by us or licensors. Batch documents may be used internally for the approved research and compliance purpose; they must not be altered, misrepresented or used to support human-use claims.
10. Confidentiality and compliance
Each party will protect non-public commercial and technical information. The buyer must comply with research, chemical, import/export, sanctions, anti-bribery, tax, workplace safety and waste-disposal laws and maintain end-user and chain-of-custody controls.
11. Liability
Nothing excludes liability that cannot lawfully be excluded, including fraud or death/personal injury caused by negligence. Subject to that, we are not liable for indirect, consequential or special loss, loss of profit, business, data or research opportunity. Our aggregate contractual liability is limited to the amount paid for the affected order. These limitations reflect the strictly professional, research-only allocation of risk.
12. Force majeure
Neither party is liable for delay beyond reasonable control, including carrier disruption, border action, laboratory delay, shortage, utility failure, cyber incident, epidemic, war, sanctions or government action.
13. Termination
We may terminate or suspend immediately for breach of the research-use boundary, false information, non-payment, sanctions risk or legal necessity. Provisions intended to survive will do so.
14. Governing law and courts
English law governs, excluding conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods. Courts of England and Wales have exclusive jurisdiction, unless an accepted quote expressly provides arbitration or mandatory law requires otherwise.
15. General
No waiver is continuing; invalid provisions are severed; assignment by the buyer requires consent; notices may be sent to the stated business contacts. These terms, the accepted quote, RUO disclaimer and referenced policies form the agreement, with the accepted quote prevailing for order-specific conflicts.